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DATAMED’s Services

Registry Database Management Services

DataMed understands registry operation is complex in nature. Systematic collection of registry data is vital for the success of a registry. So we are also offering the following registry database management services to meet our client needs

  • Registry Application Setup

  • Registry Database Administration and Management

  • Data processing using QualityStage such as data de-duplication, auto coding of clinical diagnosis to standard dictionary codes such as ICD O3, data parsing, data standardization, record linkage across databases.

  • User Training

  • Help desk support

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Trial Services

DataMed understands that for the trial solutions to bring business value to our clients, they have to fit into the overall conduct of the clinical studies. So we are also offering the following trial services so to meet our client needs

  • Study Application Setup
    o Study application design, development, testing and Installation

  • Study Application Administration and Management
    o Application administration
    o Secure hosting environment
    o Scalable infrastructure of network, servers and storage
    o Backup and recovery

  • User Training
    o Instructor-led training, onsite training and Train-the-Trainer

  • Computer System Validation
    o SOPs, Training, Documentations, Software/Hardware, Change control and etc

  • Investigator Site Support
    o 7 x 24 Helpdesk support

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End User Services

Manages each individual’s assets within the organization to ensure their PC and other devices run at maximum efficiency. As our performance can affect every one of the workforce, we strive to make them more productive and a higher level of user satisfaction. So your people can be more responsive to customers, colleagues and suppliers.

Services:

  • Asset Management: Capture all of the hardware and software assets, then track, report and manage them.

  • Procurement: Get the most value for your IT expenditure by providing a valuable and professional advice based on current needs and future growth.

  • Help Desk: Integrate all of your desktop service management from certified personnels.

  • Maintenance Support: Get the multivendor hardware maintenance and support your need for your most vital desktop hardware products.

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Computing Services

Manage and optimize all your computing resources. From your headquarters, to the servers in branch locations, to PCs located locally and remotely.

Services:

  • Server Management: Expert and certified people, processes and methodologies to managing and administering your servers.

  • Backup: Provide backup solutions and services to mission critical data.

  • IT Continuity and Recovery Services: Keep you “open for business” before, during and after an emergency. Our support processes and methodologies keep your equipment running at peak performance.

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Networks

Build an affordable, reliable and secure network, with an architecture based on the latest proven technologies and market trends.

Services:

  • Site Network Management: Maximize your network uptime and the functionality of your network devices.

  • Secure Network Remote Access: Provision, deploy and support secure, cost-effective remote workforce access. Using the latest wired and wireless broadband technology, you get safe VPN and remote dial capability, policy-based management.

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Security

Help you measurably improve your security position by creating the visibility you need to make security an integral part of your business operations. From designing a security program via an understanding of your work process. To installing the tools. To evaluating the results.

Services:

  • Network Security: Install, implement, manage and evaluate your information security system .Delivers on-premises intrusion detection, secure, remote access to your VPN and added protection for notebooks.

  • Application Security: Monitors and protects your email and Web content applications and wraps it all in a powerful firewall.

  • Security Incident Management: Provides effective options for monitoring and managing your network’s health, and quickly alerts you if something changes.

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